Cookies
Cookie Policy
Last updated: April 3, 2026
Last updated: April 3, 2026
Effective date: April 3, 2026
1. Introduction
This Cookie Policy explains how AI.BEST ("AI.BEST," "we," "us," or "our"), a French simplified joint-stock company (société par actions simplifiée) with a share capital of €1,000, registered with the Registre du Commerce et des Sociétés of Créteil under number 799 482 120 (SIRET: 799 482 120 00018, VAT: FR25799482120), uses cookies and similar tracking technologies when you visit or use the ai.best platform (the "Platform"), including the website at https://ai.best and any associated applications or services.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information on how we process your personal data.
We use cookies in compliance with Regulation (EU) 2016/679 (the "GDPR"), the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978), Directive 2002/58/EC (the "ePrivacy Directive"), and the guidelines issued by the Commission Nationale de l'Informatique et des Libertés ("CNIL") on cookies and other trackers (délibération n° 2020-091 du 17 septembre 2020).
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other device) when you visit a website. They are widely used to make websites function properly, to improve functionality, to provide reporting information, and to assist with personalization and advertising.
2.1 Types of Cookies by Duration
Session Cookies: temporary cookies that are stored in your device's memory only during your browsing session and are automatically deleted when you close your browser.
Persistent Cookies: cookies that remain on your device for a set period of time or until you manually delete them. They are activated each time you visit the website that placed the cookie.
2.2 Types of Cookies by Origin
First-Party Cookies: cookies set directly by the ai.best domain.
Third-Party Cookies: cookies set by domains other than ai.best, typically by our service providers, analytics partners, or advertising partners.
2.3 Similar Technologies
In addition to cookies, we may use similar tracking technologies, including:
Pixel Tags / Web Beacons: tiny transparent images embedded in web pages or emails that track whether a page or email has been viewed.
Local Storage: data stored in your browser's local storage that persists across sessions (HTML5 local storage and session storage).
Fingerprinting: we do not use browser fingerprinting techniques to identify or track users.
References to "cookies" in this policy include all of the above technologies unless otherwise specified.
3. Consent Framework
3.1 Consent Requirement
In accordance with the CNIL guidelines and Article 5(3) of the ePrivacy Directive, we obtain your prior consent before placing any non-essential cookies on your device. Essential cookies (strictly necessary cookies) do not require consent as they are necessary for the basic functioning of the Platform.
3.2 Consent Mechanism
When you first visit the Platform, you will be presented with a cookie consent banner that clearly describes the categories of cookies we use and allows you to:
(a) Accept all cookies: consent to all categories of cookies.
(b) Reject all non-essential cookies: decline all cookies except those strictly necessary for the functioning of the Platform.
(c) Customize your preferences: select which categories of non-essential cookies you wish to accept or reject.
Your consent is:
Freely given: you can access the Platform and its core features without consenting to non-essential cookies.
Specific: you can consent to certain categories of cookies while rejecting others.
Informed: you receive clear and comprehensive information about each category of cookies before consenting.
Unambiguous: consent is given through a clear affirmative action (clicking "Accept" or toggling specific categories on).
3.3 No Consent by Default
We do not pre-select any non-essential cookie categories. Continuing to browse the Platform without interacting with the cookie banner does not constitute consent. Non-essential cookies are not activated until you provide affirmative consent.
3.4 Consent Duration
In accordance with CNIL guidelines, your cookie consent preferences are stored for a maximum period of six (6) months. After this period, you will be asked to renew your consent. You may change your preferences at any time before the expiry of this period.
3.5 Proof of Consent
We maintain records of your cookie consent choices, including the date and time of consent, the categories consented to, and the version of the cookie policy presented at the time of consent.
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
Consent required: No
These cookies are essential for the basic functioning of the Platform. Without them, services you have requested cannot be provided. They include cookies that enable core functionality such as user authentication, account security, session management, shopping cart functionality, fraud prevention, and load balancing.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| `session_id` | Maintains your authenticated session | Session | First-party |
| `csrf_token` | Prevents cross-site request forgery attacks | Session | First-party |
| `cookie_consent` | Stores your cookie consent preferences | 6 months | First-party |
| `cart` | Manages items in your shopping cart | 30 days | First-party |
| `security_check` | Fraud detection and prevention | Session | First-party |
| `load_balancer` | Distributes traffic across servers | Session | First-party |
| `locale` | Stores your language preference | 1 year | First-party |
4.2 Functional Cookies
Consent required: Yes
These cookies enhance the functionality and personalization of the Platform by remembering choices you make, such as display preferences, previously viewed Digital Products, and interface customizations. The Platform can function without these cookies, but certain features may be less convenient.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| `user_preferences` | Remembers display and interface preferences | 1 year | First-party |
| `recently_viewed` | Tracks recently viewed Digital Products | 30 days | First-party |
| `search_history` | Stores recent search queries for suggestions | 30 days | First-party |
| `theme` | Remembers light/dark mode preference | 1 year | First-party |
| `notification_prefs` | Stores notification display preferences | 1 year | First-party |
4.3 Analytics and Performance Cookies
Consent required: Yes
These cookies collect information about how visitors use the Platform, including which pages are visited most frequently, how users navigate the Platform, and whether users encounter error messages. This information is aggregated and used to improve the Platform's performance and user experience. These cookies do not directly identify individual visitors.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| `_ga` | Google Analytics — distinguishes unique users | 2 years | Third-party (Google) |
| `_ga_[ID]` | Google Analytics — maintains session state | 2 years | Third-party (Google) |
| `_gid` | Google Analytics — distinguishes users | 24 hours | Third-party (Google) |
| `_gat` | Google Analytics — throttles request rate | 1 minute | Third-party (Google) |
| `mp_[token]` | Mixpanel — usage analytics and event tracking | 1 year | Third-party (Mixpanel) |
| `ph_[token]` | PostHog — product analytics | 1 year | Third-party (PostHog) |
Google Analytics configuration: We use Google Analytics 4 with IP anonymization enabled. We have entered into a Data Processing Agreement with Google. We do not enable Google Signals, User-ID features, or data sharing with Google for advertising purposes. Data is processed in the European Union where available.
4.4 Marketing and Advertising Cookies
Consent required: Yes
These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used to limit the number of times you see an advertisement, measure the effectiveness of advertising campaigns, and track conversions. These cookies are set by our advertising partners and may be used to build a profile of your interests.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| `_fbp` | Meta/Facebook — identifies browser for ad delivery | 3 months | Third-party (Meta) |
| `_fbc` | Meta/Facebook — stores click identifier | 3 months | Third-party (Meta) |
| `li_sugr` | LinkedIn — identifies browser for ad delivery | 3 months | Third-party (LinkedIn) |
| `lidc` | LinkedIn — routing optimization | 24 hours | Third-party (LinkedIn) |
| `_uetsid` | Microsoft/Bing — stores session visit data | Session | Third-party (Microsoft) |
| `_uetvid` | Microsoft/Bing — tracks visitor across sessions | 13 months | Third-party (Microsoft) |
| `_gcl_au` | Google Ads — conversion tracking | 3 months | Third-party (Google) |
Note: The specific marketing cookies active on the Platform may change from time to time. This table reflects the cookies in use as of the date of this policy. The cookie consent management tool on the Platform provides the most current list of cookies.
5. Third-Party Cookies and Services
We use the following third-party services that may place cookies on your device:
5.1 Analytics Services
Google Analytics (Google Ireland Limited): web analytics service that generates statistical data about Platform usage. Privacy policy: https://policies.google.com/privacy. Opt-out: https://tools.google.com/dlpage/gaoptout.
Mixpanel (Mixpanel, Inc.): product analytics service for tracking user interactions. Privacy policy: https://mixpanel.com/legal/privacy-policy/.
PostHog (PostHog, Inc.): open-source product analytics. Privacy policy: https://posthog.com/privacy.
5.2 Payment Services
Stripe (Stripe Payments Europe, Ltd.): payment processing service. Stripe may place cookies for fraud detection and payment security purposes. These are classified as strictly necessary cookies. Privacy policy: https://stripe.com/privacy.
5.3 Advertising and Social Media
Meta Platforms (Meta Platforms Ireland Limited): advertising and conversion tracking. Privacy policy: https://www.facebook.com/privacy/policy/.
LinkedIn (LinkedIn Ireland Unlimited Company): advertising and conversion tracking. Privacy policy: https://www.linkedin.com/legal/privacy-policy.
Google Ads (Google Ireland Limited): advertising and conversion tracking. Privacy policy: https://policies.google.com/privacy.
5.4 Customer Support
We may use third-party customer support tools that place cookies for session management and support ticket tracking. Details of the specific provider and its privacy policy will be published on the Platform when implemented.
Each third-party service operates as an independent data controller or data processor, as applicable. We encourage you to review their respective privacy policies.
6. Managing Your Cookie Preferences
6.1 Cookie Consent Tool
You can manage your cookie preferences at any time by clicking the "Cookie Settings" or "Manage Cookies" link available in the footer of every page on the Platform. This will reopen the cookie consent banner, allowing you to change your preferences.
6.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies, set preferences for specific websites, and browse in "private" or "incognito" mode. Below are links to cookie management instructions for common browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Important: Blocking or deleting cookies through your browser settings may affect the functionality of the Platform. In particular, blocking strictly necessary cookies may prevent you from using certain features, such as logging in or completing purchases.
6.3 Opt-Out of Analytics
In addition to using our cookie consent tool or browser settings, you can opt out of specific analytics services using the following tools:
Google Analytics Opt-Out Browser Add-On: https://tools.google.com/dlpage/gaoptout
Mixpanel Opt-Out: https://mixpanel.com/optout
Your Online Choices (EDAA): https://www.youronlinechoices.eu
6.4 Do Not Track Signals
The Platform currently does not respond to "Do Not Track" (DNT) browser signals, as no uniform standard for interpreting DNT signals has been adopted. If such a standard is established, we will revisit this practice.
7. Data Transfers
Some of our third-party cookie providers may transfer data outside the European Economic Area ("EEA"). When such transfers occur, they are subject to appropriate safeguards as described in our Privacy Policy, including Standard Contractual Clauses approved by the European Commission and, where applicable, supplementary measures as required by the Court of Justice of the European Union's Schrems II judgment (Case C-311/18).
8. Retention Periods
Cookie data is retained for the periods specified in the cookie tables above. We do not retain cookie-derived data for longer than thirteen (13) months from collection, in accordance with CNIL guidelines. Consent records are retained for the duration of the consent period plus any applicable legal retention period.
9. Children
The Platform is not directed at children under the age of sixteen (16). We do not knowingly use cookies to collect data from children under 16. If we become aware that cookies have been used to collect data from a child under 16 without appropriate parental consent, we will take steps to delete that data.
10. Impact on Platform Functionality
The following table summarizes the impact of refusing or disabling each category of cookies:
| Cookie Category | Impact of Refusal |
|---|---|
| Strictly Necessary | Cannot be refused. Disabling via browser settings may prevent login, payment processing, and basic Platform navigation. |
| Functional | Some personalization features may not work. You may need to re-enter preferences each visit. |
| Analytics | No impact on your user experience. We will have less data to improve the Platform. |
| Marketing | You will still see advertisements, but they may be less relevant to your interests. |
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our data practices, or applicable legal requirements. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Material changes will be communicated through a notification on the Platform. Where changes affect the types of cookies used or the purposes of processing, we will request your renewed consent.
We encourage you to review this Cookie Policy periodically.
12. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
AI.BEST
Email: the contact form at https://ai.best/contact
DPO: the contact form at https://ai.best/contact
RCS Créteil 799 482 120
You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL):
CNIL
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
Website: https://www.cnil.fr